Terms of service
OVERVIEW
Welcome to PawNeedz! Throughout these Terms, “we”, “us”, and “our” refer to PawNeedz. We operate this website and online store, including all related content, features, tools, products, and services (collectively, the “Services”) to provide you with a seamless shopping experience. Our store is powered by Shopify.
By accessing or using our Services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our Services.
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### **1. ELIGIBILITY & ACCOUNT RESPONSIBILITY**
You must be at least the age of majority in your jurisdiction to use our Services. By using our Services, you confirm that all information provided is accurate, complete, and current.
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Accounts may not be transferred or shared.
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### **2. PRODUCTS & SERVICES**
We strive to ensure product descriptions and images are accurate. However, slight variations in color or appearance may occur depending on your device.
We reserve the right to:
* Modify or discontinue products at any time
* Limit product quantities
* Refuse service to anyone for any reason
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### **3. ORDERS & ACCEPTANCE**
Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order.
Orders are only confirmed after payment is processed. Once confirmed, cancellations may not be possible.
Refunds and returns are governed by our Refund Policy.
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### **4. PRICING & PAYMENTS**
All prices are subject to change without notice. Prices displayed do not include shipping, taxes, or customs unless stated.
You agree to provide valid payment details and authorize us to charge the full amount, including applicable fees.
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### **5. SHIPPING & DELIVERY**
Delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs, or external factors.
Risk of loss transfers to you once the order is handed to the shipping carrier.
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### **6. INTELLECTUAL PROPERTY**
All content on our website — including logos, text, images, and design — is owned by PawNeedz or its licensors and protected by intellectual property laws.
You may not copy, reproduce, or use any content without prior written permission.
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### **7. THIRD-PARTY TOOLS & LINKS**
We may provide access to third-party tools or links. These are offered “as is” without warranties. Use them at your own risk.
We are not responsible for third-party content, policies, or transactions.
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### **8. SHOPIFY RELATIONSHIP**
Our store is powered by Shopify, but all transactions are between you and PawNeedz. Shopify is not liable for any issues related to your purchases.
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### **9. PRIVACY**
Your personal information is handled in accordance with our internal privacy practices. By using our Services, you consent to such processing.
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### **10. USER FEEDBACK**
Any feedback you submit may be used by us without restriction or compensation. You confirm that your submissions do not violate any third-party rights.
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### **11. ERRORS & OMISSIONS**
We reserve the right to correct any errors, inaccuracies, or omissions and to update or cancel orders if necessary.
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### **12. PROHIBITED USES**
You agree not to use our Services for:
* Illegal or harmful activities
* Violating intellectual property rights
* Spreading malware or spam
* Misleading or fraudulent behavior
Violation may result in termination of access.
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### **13. TERMINATION**
We may suspend or terminate your access at any time without notice if you violate these Terms.
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### **14. DISCLAIMER OF WARRANTIES**
All Services and products are provided “as is” and “as available” without warranties of any kind.
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### **15. LIMITATION OF LIABILITY**
To the fullest extent permitted by law, PawNeedz shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services.
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### **16. INDEMNIFICATION**
You agree to indemnify and hold harmless PawNeedz and its affiliates from any claims resulting from your violation of these Terms.
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### **17. SEVERABILITY**
If any provision is found unenforceable, the remaining provisions will remain in effect.
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### **18. ENTIRE AGREEMENT**
These Terms constitute the entire agreement between you and PawNeedz regarding your use of the Services.
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### **19. ASSIGNMENT**
You may not transfer your rights under these Terms. We may assign our rights without restriction.
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### **20. GOVERNING LAW**
These Terms shall be governed by applicable laws in the jurisdiction where PawNeedz operates.
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### **21. CHANGES TO TERMS**
We may update these Terms at any time. Continued use of the Services constitutes acceptance of any changes.
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### **22. CONTACT INFORMATION**
For any questions regarding these Terms, please contact:
**PawNeedz**
📧 [thepawneedz@gmail.com](mailto:thepawneedz@gmail.com)
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